Phone Banking Specialists

  • Graduate from a 4-year college course
  • Good listening and comprehension skills
  • Adequate communication skills (preferably in English) and can adjust to the language used by client
  • Able to follow a set schedule, which may include weekends, holiday and graveyard shift
  • Residing within Muntinlupa or nearby towns/cities/localities

** In light of the current situation, interviews are conducted virtually/online.

He/She attends to the client’s needs by receiving, investigating, and evaluating inquiries, requests, feedback, and complaints coming from various channels. Within set parameters or guidelines, the Specialist decides how to best serve the Clients. He/She interfaces and interacts with other teams within the bank.

In light of the current situation, interviews are conducted virtually/online.